On the 18th of October 2013 I received an e-mail from Vodacom stating the following: "Dear Valued Customer, Great news! Your cellphone number, 0716431279 is now due for an Upgrade. Upgrade today from the comfort of your home or office. Do it online and we'll make sure you smile with FREE ...
An online request was done with Vodacom on 15 October 2013. I did the MyGig1 plan. I was explained by a call centre agent from Interactive, the company that assists Vodacom with their online deals, how MyGig1 plan worked & that I would get pro- rated data as I took out the contract mid-month ...
3 days ago, my BlackBerry BIS had expired. I then Proceeded to purchase the airtime needed to reactivate it the next day, AND CONTINUED TO USE THE BIS SERVICE AFTER I PURCHASED THE AIRTIME. To my lovely surprise, i received an sms that my BlackBerry Internet Service has been deactivated, I didn't ...
On Thursday my account was converted from prepaid to Topup 135 (contract) without my consent. Vodacom says that someone from FNB opened the contract for me. I asked them to please cancel it and they said it will be canceled in the next 24 hours and that was Friday. It is Tuesday today and i cannot ...
I would like to take this opportunity and firstly thank this Hellopeter website as my complaint was dealt with. Today i received part of my refund from Vodacom and i have hope that i will receive the rest very soon. Thank you to Vodacom team for responding to my complaint. ...
Since around February this year battling to get my blacberry 9380 replaced have written a complaint on hellopeter before still not resolved have received 3 phones so far first one my own phone refurbished second also refurbished screen glued on and a third also refurbished still no newe phone but ...