» Health & Medicine » Complaint / review: Care@Midstream - Stepdown Rehabilitation | #339666

Stepdown Rehabilitation

My mother was transferred from Sunninghill hospital to Care at Midstream rehabilitation Centre on the 24/07/2023 after brain surgery. She was able to speak and communicate when she arrived at Care at Midstream. They gave me weekly feedback with regards to the therapy, physio, speech therapy etc. I was advised on the 21/08/2023 that she would be ready for discharge on the 29/08/2023. On Saturday 26/08/2023 at roughly 15h45 we arrived 15 minutes early for visitation and my mother was battling to breathe. I called the nurse who then put her on the oxygen machine and my mother was unresponsive. The next day she was drooling from her mouth and was not able to communicate. When I called the Doctor, he said that she was fine, but he did request bloods. On Monday I went to Care at Midstream to do the training with the Physio, OT and speech therapist so I would be able to do this at home. They could not understand nor show me how my mom could walk and do all the therapy she was supposedly able to do on the Saturday morning. I went to see the Social worker at Care at Midstream to address my concerns and request a CT scan. She cancelled the discharge for the 29/08/2023 and they requested a CT scan whereby I had to pay an ambulance to collect her and take her to the Mediclinic and back to the rehabilitation Centre. After continuous calling, the Doctor called me back the next day after 15h30 to advise that he had spoken to the Neurologist at Sunninghill hospital, and she had to be transferred to Sunninghill hospital ICU. She was transported there on the 30/08/2023 after 21h00 and bloods were taken at Sunninghill as well as the chest xray that indicated she had sepsis, pneumonia, and an extremely dangerous ammonia level. The blood tests taken at Care at Midstream on the 27/08/2023 indicated the same results. She never woke up at Sunninghill hospital as she died from sepsis and multiple organ failure. They leave the client files open to see. I would have thought with the Physio, therapy and daily Doctors visits they would have noticed that my mother was ill and had a possible seizure.


Company: Care@Midstream

Country: South Africa   Region: Pretoria   City: Pretoria

Category: Health & Medicine


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