[URL Removed] Well been 7 days already since my last complaint. To date I was assisted by the VodaShop Gateway (Shop G278), at least I found one person @ Vodacom with great people skills and customer service skills, Thank you Neeraj. But alas, Neeraj could not resolve my Vodacom woes, though he ...
Could someone explain the meaning of "my query being escalated? " What's is being escalated, why haven't you taken your phone back? When will someone competent actually handle my query? My word ...
I have 4 contracts with Vodacom and spend close to 1500 every month with them. My phone screen cracked and still works however I would like a quote tofix the screen yet they insist I pay a fee for rejecting the quote. You guys quote Me some ridiculous 2000 fee and the want me to pay you for saying ...
My wife received an SMS today telling her she was due for an upgrade on her phone and that she must go to her nearest branch. FANTASTIC because her current phone is giving her hassles and she is desperate for her upgrade. Now you need to understand my wife is 8 months pregnant so wasting time and ...
I visited Vodacom clearwater today with my grandmother to get her contract updated. We were advised to have a seat while we wait for someone to assist us. An employee named Hein asked us if we have been helped to which I replied "No". After that two people that came in behind us were ...
I still haven't had any constructive feedback from you regarding my query. I have read through the disclaimer and realised that no sms's were ever sent to me regarding the amount of data remaining as stipulated. I am not satisfied with the way in which my query was resolved. I received 3 missed ...