I had to register a brand new online profile from scratch today, as Vodacom's website suddenly told me that there is no profile for my number even though I've been using it for years. I had to relink all numbers that I have been paying for for YEARS. Did Vodacom suddenly delete my profile? Were ...
My account did not go off the end of the month. I went into a Vodacom shop wanting to make payment, was told I could not. Phoned customer care to find out they did not receive training on how to help the customers. After the fourth try, a lady was helpful with the banking details. I made an ...
Yesterday I went into Vodacom Parow in Cape Tonw WC to check on my contract status which is done end Oct. The consultant then told me that I've upgraded my contract 3Oct 2013 to which I know nothing of. So I asked him to check the docs that was signed and where, we discovered that the upgrade was ...
Because the network provider plays a significant role in the rolling out of new android software, please have a look at this: https:///sony-ericsson/complaints/ics-software-update-1226151 Thanks ...
Its been over 3 weeks since I logged my complaint to Vodacom, and still nothing has been done about it. They promise me I will get feedback, but dont get anything. How difficult can it be??? And best of all, they will respond to this saying: " Your problem has been escalated as a matter of ...
12/10/2013 i had a query regarding a debit order that bounced in my account. I was told to contact customer service, which i did! and they gave a few run arounds up until i got through to the finance department. I was explained why the debited order bounced and just to confirm i asked when my last ...