My phone was sent in for repairs at vodacom repair centre Sandton (might i add that i had only had the samsung galaxy s4 for 3-4 months!!! and that it had NO external damage due to using samsung accessories) when i received the phone back it had been severely damaged externally!!! Now vodacom had ...
My debit order usually goes off on 1st. I called Vodacom and I was told that I could change my debit order to the 7th. I was not advised that a double debit would then go off. From the 6th I started getting sms's from Vodacom about my account being in arrears. On the 8th I called Vodacom and asked ...
I paid vodacom amount of R3188.81 for premature cancellation on the 4/02/2013, after they charge me while they have canceled the contract, I called spoke to a gentle man Thabo team leader who checked on the system and said it's was vodacom fault he will take responsibility and write off the amount. ...
I have been a very loal Vodacom customer for more that 10 years and currently have 4 contracts. Vodacom has lately done their utmost best to convince me that I made a huge error in extending my contracts with them for another term. Just before leaving for the USA in August I checked my Vodacom ...
I complained about bad reception at my home for my telephone and data dongle. Vodacom sent an agent to come to my home and test the signal on 22 July 2013. The agent told me that the signal strength was indeed very poor and that Vodacom will supply me with a booster that should sort out the ...
I collected my new contract phone on Saturday 19th October 2013 and the store told me that they cannot do a port on weekends and that someone would contact me on Monday to do it. I contacted them. We tried all day to do the port (my calls to the store) and I kept geting an error, I called MTN and ...