I have been trying to get someone to help me at Vodacom for months - every time someone promises to call me back & then they disappear. I simply get an sms saying that the matter has been resolved, which it has not! I was overcharged for Data use in the month that I extended my contract as my ...
I keep getting mms messages that cannot be displayed from this number (0820090000) !!! ...
I have been a loyal vodacom client for the past 10years. My business contract alone per month is never less than R1500 and my prepaid number has been active for the last 8years! A week ago in my attempt to maximise the new promotions I purchased an everyday extra package only to find out the money ...
I have 3 contracts with vodacom (smart s, smart m and smart light). I set limits with vodacom, but each month the bill is much higher. I contact them to find out why, they give me a pathetic explanation why they cannot do anything about it and suggest to migrate to 2x top up 200s contracts and 1x ...
I logged a complaint on 17/09/2013 about a Blackberry handset with apparent 'liquid damage'. I received a phonecall from Lomarie van Dyk a few days later, stating that they will investigate the matter and contact me asap. 4 weeks later and still no response! Pathetic service! I'll cancel all my ...
AFTER SPEAKING TO 9 DIFFERENT AGENTS AT VODACOMS CANCELLATION DEPT, I WAS ASSURED BY KARABO THAT MY QUERY WAS DEALTH WITH. FROM APRIL MY ACCOUNT WAS DEBITED FOR A CONTRACT THAT WAS CANCELLED BY ELITE MOBILE, AFTER BEING SHOVED AROUND FROM ELITE TO VODACOM AND THEY BOTH ASSURED ME THE CANCELLATION ...