I am referring to my report of 18/10/2013 and our conversation of that day. I received an sms stating that the job has been exchanged and despatched from the Advance repair centre to VODACOM REPAIRS CENTURION. As a matter of a fact - THIS DOESN'T MEAN ANYTHING TO ME. When we spoke on Friday 18 Oct ...
I have a data problem with my phone and I have phoned Vodacom care line I went in to the store and spend hours on the phone with agents but still we can't stop the problem. They have said that I have subscribed for things that I know I haven't subscribed for so the lady of Mafikeng Vodacom store ...
I went to the vodacom 4u store in greenstone mall to get a phone upgrade, I wanted the Huwaei ascend p6 but was told they were out of stock. The Indiana women that helped me, I didn't get her name, informed me she would place an order for the phone and phone me as soon as they had one. She took my ...
I was extremely happy when my previous complaint around being charged for a data SIM due to a Vodacom error was quickly rectified. However I have just received my monthly statement and it is showing a charge for TWO data sims (R9 each) and a connection fee (R97). I specifically asked the assistant ...
I upgraded my cellphone package a month ago and since then the IPhone 4 has been returned twice. I have had the upgraded handset for not more than 10 days at most! The latest return was 12 October for a battery problem. Vodacom Repair store promised to escalate and replace with a new phone. A week ...
I have since requested copy of my contract last week Friday for the laptop I used to have with Vodacom. I was informed that my request would takes about 48hrs. Consultants at Vodacom are now giving me the run around and I am not happy. They promised to email me the copy but never did, instead I ...