I have taken my Blackberry in for a software upgrade/ repairs on the 30th Dec 2014 already and still do not have it back as yet. I spend time on numerous calls everyday trying to find out what is going on. If I dont call then they dont bother to call me. The manage couldn't care less also. I was ...
I reported to Vodacom that the house I moved into has very poor signal reception and that my Data modem goed from full HSDPA signal down to edge and then disconnect. Then I struggle to connect and must remove the modem and then start the process all over again. When calling or receiving a call I ...
A very long story - my contract was illegally upgraded about two months ago. Despite filing a query and categorically stating that it was not me that had upgraded the account, Vodacom went ahead and attempted to deliver a Samsung S4, on my upgrade to some character. This was fortunately picked up ...
I ordered a Samsung Galaxy Note 10.1 on 11 December 2013 when a consultant phoned me. Note that this is 7 weeks later now, where the website falsely promises next day delivery. I have received NO PRODUCT whatsoever. Whenever I phone the call center (082 1950 or 082 1945) my call is either ...
I took my mom's S4 in for repairs at Vodacom Bayside on 11/012014. The phone was purchased on 9/07/2013. With the phone I sent in 2 blown up batteries, one which was the original that came with the phone the second that was bought in 11/2013. 1st we got a call to say that the phone will not be ...
I have a contract with vodacom for a blackberry 9320 that i took 6 month ago from vodacom keywest, i have always had issues with my phone because it keeps on rebooting it's self a month after buying it. i took it back to keywest and i was told it could that the software needs to be updated or the ...