On Saterday my husband and I went to Vodacom to do a sim swap as my husband lost his phone - we went to vodacom @ wonderpark to do this action. Lebogang had an attitude, so we did the affidavite as he required for the sim swap - we did everything - got home and had to wait 2 hours before we can ...
I paid my account on 18 December 2013. The lady at Absa bank Alberton entered the wrong reference number and myself, Vodacom Alberton and Absa Alberton have been trying to get Vodacom to allocate this amount to my account I even paid R50-00 for them to reconnect my numbers. Ive phoned more than ...
I spoke to two call centre agents Wednesday they told me my account was debited with R1900 and last night with no warning my account was suspended. So I don't know what's going on here cause one tell you this and the other tells you something else. Is like the call centre agents from Vodacom ...
Hi, 2 weeks back i had written a complain about vodacom an up to now i have not received any joy. i feel that my matter is taken lightly and vodacom is still beating around the bush i feel that they not trying to solve the matter at all. ...
I submitted an email via Vodacom's website with an account enquiry. I received a response less than 10min later and a phone call from Faiza to explain the billing anomaly. She was very helpful and professional which is a rare thing nowadays in South African companies. I appreciate this kind of ...
So after nearly a month of issues with my phone this is the copy and paste response i get from you Dear Erika Woest Please accept our apology for the delayed response. I have escalated your query to the Vodacom Repairs Escalations so they may provide feedback. Your reference number is ...