Two weeks ago i called the vodacom call centre, they advised me i qualify for a pre mature upgrade as i spend a lot on my contract. I then decided to go through to the Chats Voda shop in Greenstone that week. The lady did inform me that i did qualify for an upgrade and she ordered the phone i ...
Hi I had previously complained about the poor network in the Eastvale, Springs area back in 2011. After this I received a reply from the regional area manager indicating that there were plans underway to correct the issue. Since then I've continually received reminders that Vodacom are aware of the ...
I have a Vodacom contract for a Blackberry 9360 Curve. I took this contract out in December 2012. Since then, I have taken my phone in for repairs to Vodacom around 5 times as there is always something wrong with it after a few months. Vodacom has given me 3 new phones already - the last being ...
DATA Charges I am furious as I have been receiving Invoices with data charges of R3500 this after I bought more than R300 data extra on my bill that included the night owl data. I also have BIS active on my phone. I never used my browser on my device to search I only ever used the wifi hotspot ...
My Samsung Galaxy S2 stopped working on the 19/07/2013. I phoned Vodacom 4U in Pearce Street and was directed to the Vodacom Shop Vincent Park. 4 days later, I received an sms from the Vodacom Shop Vincent Park advising that my phone was ready for collection. After waiting for an hour I was advised ...
My Apple Iphone had hardware failure after 3 months. Phone on contract with vodacom. Took it to Repair Centre Menlyn to be fixed. They took the phone send it away to Midrand (Advanced repair Centre). After trying to get it sorted they sent me an sms saying my Apple has been exchanged and is ready ...