On 22 May 2013 an agent from the rewards group called me to do an over the phone upgrade. The next day i received 2 Samsung galaxy S3 phones of which my daughter took one. I immediately notified Sandy Shembe from the rewards group that i was not happy with the other handset as it is too small for ...
On Sunday 20 Oct 2013 I recharged with R110 airtime and exchanged my talking points for 500mb data. I only made one phonecall. Then discovered after the phonecall that my airtime and data bundle was dissapearing. Immediatly I phoned Vodacom who also couldn't see where it was going they logged a ...
Although minor I was quite upset when I realised that Vodacom had unilaterally changed my debit order dates. The cherry on top however was when I phoned vodacom directory services to urgently get hold of JMPD's number as the emergency number did not work. Not just was the attendee rude, but she ...
I have a contract phone with Vodacom, each month i am billed a lot of money for the services. I purchased data on my phone, i selected a month to month option where they will give me 500MB a month. When i did that option, it was towards the end of the month, which means that they will give me data ...
SOME ONE PLEASE PHONE ME AND HELP ME COS IM WITH VODACOM SERVICE NOW THIS IS MY SECOND COMPLAINT WITHING 14 DAYS COS MY FIRST COMPLAINT IS STILL NOT RESOLVED... I HAVE BEEN PHONING ALMOST EVERY DAY, AND ALL I GET IS WE WORKING ON IT AND TODAY I WAS IRRITATED COS WHEN I PHONE THE LADY I SPOKE TO ...
I took my handset in for repairs on Sunday as the screen had cracked: 1) When I took the phone, I was told by customer service that it could probably be fixed whilst I wait. 2) It took 1 hour to book the phone in and the lady at the desk had no idea what was going on with her own ticketing system. ...