I took out a My gig 3 from Game in Richardsbay. The consultant then filled in the contract half, his name does not even appear on it. Sim card that was supplied was incorrect - it should have been a micro sim Consultant never opened the tablet or inserted the sim card (this i was advised by a ...
I had purchased a new Samsung S4 mini on 12/10/2013 from Vodacom Cellucity N1 City (021-5954737). On 18.10.2013 my cell phone was. I reported to the SAP Milnerton (021-5508350) on 19.10.2013. Case number540/10/2013. I reported the incident to the vodacom call center on the evening of ...
On the 23/10/2013 my internet went off, i couldnt do anything on my cellphone, i contacted Vodacom i was told that the company by the name of RMCS converted my line from prepaid to contract without my knowlwdge, was given they number i contacted them, they advised that they will convert the line ...
I WENT TO VODACOM TO HAVE A SOFTWARE UPDATE DONE ON MY PHONE ON SATURDAY 26 OCTOBER 2013. THE STAFF MEMBER ASSISTING ME AFTER WAITING 2 HOURS IN THE QUE ASKED ME MORE THAN ONCE WHAT I NEEDED DONE. COULDNT BELIEVE THAT HE DIDNT LISTEN TO MY REQUEST THE FIRST TIME. I BOOKED IN THE PHONE. HE NEVER ...
It's very frustrating when one phones into Vodacom call centre three to four times one given day with the same problem and gets different answers from different consultants and those answers aren't even correct, if an answer is even received and unfortunately this has been a monthly problem for the ...
I have been trying for over two months to get vodacom to give me a copy of my contract. It has taken two months for them to tell me that they have lost my contract. I want to cancel the contract and should be able to as it was sold to me as a twelve month contract. But vodacom is claiming it's a ...