BAD EXPERIENCE. I went to Tygervalley branch in Cape Town and was advised to upgrade to the Samsung S4 Mini after I explained that I do at times drop my phone and need one that will be able to 'survive' if it happens. I was assured that it will not be damaged easily. Only 2 weeks to the day after I ...
I placed a complain here on hellopeter and about vodacoms of exchanging my new phone for an old scratched phone. The agent from Vodacom called me a week ago saying he will conduct an investigation then call me back. This the second week waiting for the verdict of the investigation but he has not ...
I took my Iphone 4S in for repair to Vodacom 4 U in East Rand Mall about a month and 1 week ago. I was told that it would take 10 days to repair the phone. After 2 weeks of not hearing from them I phoned to hear whats is happening with the phone, the woman then told me that they gave the SIM tray ...
We have requested you guys to contact us last week monday already, you emailed back with a promise to contact me within 48 hours all we wanna do is change banking detail so if the debit does not go through we are the bad guys but you do not do your jo ...
On 23rd October I loaded sms bundles and when I checked my balance, it was 0. I called and was advised that there was a problem with checking balances and I need to call to confirm my balance. My query was logged S3T4C-CA1CS and I was advised that I would be contacted via sms, email or phone call ...
It started at vodacom menlyn where i upgraded my phone in april and asked for my insurance on both phones to be upgraded as well. On the22nd of october my iphone 5 was I went to the clearwater vodacom branch and was told that i have no insurance. Rodrick at clearwater branch then activated my ...