I wrote the below report on 23.10.2013 and got quick feedback from Leeza Brazier. Thank you for that. I am however still waiting for the Retentions support dept to call me. How long can this take??? I have 5 contracts with Vodacom of which I am the master account holder. One of the numbers is due ...
I received a sms and e-mail notification that I can now upgrade my phone. The e-mail advertised that if I do this online it would be free. I followed the link provided in the e-mail, received a reference number and thought wonderful, wrong nightmare. The first reference number did not show on their ...
I called in at the Vodacom call centre to upgrade my contract phone to get a Blackberry 9720 on the 09th October 2013, they phone was delivered on the 11th October 2013. After using the phone for the weekend, I realised that it has a faulty battery, which did not not last for half a day, I was only ...
I upgraded to an iphone 5 on the 9/05/2013. I experienced continual signal loss problems took the phone to Canal Walk repair centre, the phone was exchanged. I experienced the same problems took the new phone to the repair centre in early July. This phone as was exchanged again. Signal loss ...
I have had problems with the internet connection for a few months now. After several calls to and visits to Vodacom I still battling. The call center in Menlyn advise me to get a signal booster which they no longer keep. They advise me to go Pionting Direct in Centurion. The number they gave me ...
On the 3rd of October 2013 I went to Vodacom to ugrade and renew my contract. previously I had a data contract receiving 175MB for R129.00 (what a rip off). So I decided to get a Huawei router with 2GB of data for R150.00p/m. Much better deal. I was going to use this for Xbox updates and online ...