I have been trying to cancel a line (term is over) with Vodacom for a month now. I took out a new contract the same day I first tried to cancel the other line. Everytime I contact support, I am told that they can not get hold of me, I have given them the correct contact number everytime I contact ...
I have bought a new SIM card on 9 Oct & was told reactiviation will take between 10 - 14 days. Last week I phone to find out when my line will be open again as I am starting work on Friday & need my phone. Kagiso (0821905) told me that they didn't receive e reactiviation forms send via ...
After my previous complaint to Vodacom, was there one call from vodacom which I couldn't answer, with a message promise that they will call again. It is now a week later and I have not received a call From Vodacom yet. ...
So, guess what, still nothing. First complaint 9th September, second complaint 21st October - you'll be in touch with me and I'm still waiting. No contact, no copy of contract. How damned difficult can this be??? ...
I went to Vodacare Tygervalley on 2 Oct to renew my contract. Michelle helped me. I decided on the Nokia Asha 306. I inquired about whether whats app would work on the phone on which Michelle answered that it would work. I managed to download whats app and realized that the phone does not go to ...
On 18/10/2013, I upgraded my contract. with vodacom to a smart s with a samsung galaxy S4. The amount would be R399.00 per month. On monday 21/10/2013, I was shocked when I viewed my account which showed a balance of R 7716.05 which would be debited on 31/10/2013 from my bank account. I ...