Vodacom offered me a contract for R99 per month with a NOKIA 2055 i accepted the offer as i have been using the network for almost 11 years now. the handset was delivered to me at home along with a homemark voucher worth R200 i tried setting up my phone downloaded applications which some failed i ...
In August this year I contacted Support to enquire about Migrating to a full data package as I was not able to use the package I was on in my device. They initially quoted a R3, 000 migration fee, but guaranteed me it would be waived due to my years of loyalty. When I asked which package I could go ...
I upgraded my iPad to OS7.0.3 and the carrier software was upgraded to version 15.5 automatically. Vodacom does not upgrade their software as my sim is version 15.0. I now sit with no service but i am expected to continue paying vodacom!!! This is breach of contract as due to Vodacom's negligence ...
I have asked for Vodacom to cancel my contract with them, they told me thaat it will be collected within 7-14 working days. cancellation was scheduled on the 7th October 2013 it is now the 28th October 2013. they dont only but they give you false hope in the process which is a disgrace for such a ...
About 3 months ago we got 2 x Samsung Galaxy S4 phones, on the weekend I noticed that my Samsung phone's battery is starting to swell. We call the "customer" care line and got told to got to the Vodacom "repair" shop in alberton. because the phone is less than 6 months old they ...
My nightmare started on 5/10/2013 when I upgraded my contract. I chose the bb 9720 but returned the phone on 9/10/2013 as the battery was faulty (battery would run down within 4hrs of charging & ph hardly being used) I received a new bb 9720 on 22/10/2013 & on 25/10/2013 I returned this ph ...