I upgraded my handset on the 20.10.2013. I received the 22.10.2013. I opened it and saw that it uses a microsim which is not what my current phone uses. I phoned on the 23.10.13 to request a microsim. Mpho said that he will place the order for it that same day. On the 28th I phoned to find out ...
I have took a contract with Vodacom in July this year and decided to cancel as within a period of 14 days. I am still getting billed even if the phone is returned to vadacom. I am writing this to you knowing very well that vodacom takes their time in attending queries like this meanwhile preference ...
I went to Vodacom 3G store in Tygervalley in the middle of October to upgrade my phone and my contract. I changed from a Blackberry 9300 to Z10. Issues: 1. Nobody told me that the contract will only change from the 1 st of the next month. Only after I called the customer help line, was I told this. ...
I upgraded from Blackberry 9800 to Samsung S3 in Nov 2012. 25 October 2013 - My phone was, i went through the whole procedure of case numbers and blacklisting. On the 26 Oct, i phoned the insurance side of vodacom to submit the claim, (since i have always had my insurance through Vodacom it's just ...
I have a billing issue to my knowledge was sorted out last month, when I called yesterday 30/10 I spoke to someone that said there is no note about this and that the my meg 500 is still active- and there is no note that you called yesterday, I told the agent that I did and cancelled it last month, ...
I spoke to Vodacom in Oct regarding a R3500.00 bill for data use. which i paid and afterwords told that it was updates in the backround that was running. Vodacom did not inform me of any of the setting that should have been made because its a "smart" phone. we have more then one line at ...