Service request numbers S3-T0623-3QZUV and S3-T1M3Q-QNDU1. I received a call from Thato regarding my complaint logged (2 MONTHS AGO) a few minutes ago who simply advised me that because i dont have a job card number the nature of my complaint regarding a broken key pad cannot be investigated on a 3 ...
I have been receiving messages and calls from my number for a certain Ms E Douglas for the past 6 months and they are quite irritating because some of the service providers think am lying when I tell them I don't know the person and some even harrass me. I don't know how it happened that I am ...
Had a contract with vodacom, it finished after 24 months and, i phoned in to cancel, they requested that i must phone on the 07th of july 2013 so they can cancel it on 7th of august 2013, of which i did phone on the number 0821958, but end of september they still billed my account, when i phone in ...
I was called by a rude agent who did not supply his name, the agent informed me that he was calling to change me over to some new plan from Vodacom as a pre-paid customer for R99 per month. I asked the agent if this was compulsary and if it was a contract to which he replied "WHAT DO U ...
Purchased a Tablet and Laptop on contract, with the WI FI connection. They have no problem in the monthly costs to be paid, but when it comes to service and techinical knowledge its scary. My WI FI connection stopped working on the 8th October 2013. I have been into the branch at Lakeside on 6 ...
I made a request on Vodacom to cancel the contract last week already and they told me it will be done in 24 Hours. Its about a week now and still no joy, they keep telling me the call has been logged and i will get the response soon. Why is it so difficult to cancel the contract than to start or ...