I took a new contract via Vodacom direct. Process went off smoothly. However I got the phone but received the wrong sim card with the phone. Then I called and they said it will take up to six working days. I received a new sim card and it was again not a micro sim. Now I'm sitting with my new phone ...
I have had to visit the Lakeside Mall vodacare quite a few times. And not once has my queries and repairs been done properly. The latest: I sent in my phone for repairs. Collected it today and quess what?!? I have to go back tomorrow as clearly NOTHING was done!!! Apparently some part was replaced. ...
My sister has had a very bad experience with your Vodacom store in Lakeside Mall. She went there to buy a brand new Nokia phone, which she did in cash and the store was very happy to sell it to her. Within a couple of days, the phone gave her issues and she took in back to the store and they took ...
On the 23rd of this month i upgraded and migrated certain of my Vodocom contracts. Everything went well and I admit that i made an error. I asked for a certain upgrade which i got within the five working days and on getting it i realised it was the wrong handset that i had ordered so as per the ...
Syndicate operating in West Rand area upgrading vodacom contracts without the knowledge of the contract holder. Basically what they do is that they have a username and password to log onto the vodacom system and scan for vodacom costumers who are due for upgrades after that they print out the ...
When I upgraded to a new contract on 21 Sept. 2013, from a Top up 135 to a Smart light s contract, the consultant told me that I had accumulated money on my Top up contract of about R935.00, and that this should be converted to data otherwise I would lose this money on the 1st of October when my ...