On Sun 27 Oct, we bought a cover with screen guard for a BB9720 phone from the Vodacom Data Store Canal Walk. The Salesman, Jenery put on the back cover, but told us to put on the screen guard at home. When taking out the screen guard we saw it was badly scratched & immediately called Jenery to ...
Approximately I was contacted by telemarketer selling Vodacom-backed products. I believe the agency is Homemark or Hallmark. We concluded the sale and to date I have still not received the desired product. I followed up on this and was informed that the modem has been discontinued and today I was ...
I did my upgrade on the 18-10-13 .Vodacom said I can have delivery 3 to 7 days.on the seventh day I called and they pushing the blame to other people so I canceled that contract and did a new one and they still don't know what going on.ref t4q2w-w21n3 ...
This is the email I've sent to Vodacom Customer Care. Good day, On numerous occasions, I've queried why my bill is high whilst I have the available data and minutes required. I've been told that the Out-of-Bundle rates applied which I fail to understand as I even purchased an additional 1Gig data ...
I don't think I have ever received such poor service from any carrier during my entire phone contracting life. I added a new contract which was confirmed by Vodacom agents and representatives that it was activated. I phoned multiple times, incurring additional costs as although this was confirmed, ...
The phone has been in for repairs 3 times now the first time they told me it was the battery then I bought a new battery that cost R370 then the second time they told me it was the motherboard then they replaced it and a month later I had the same problem it gets worse every time it was repaired, ...