To whom it may concern, I am very disappointed in the level of service received by Vodacom personnel in your repair centres and stores. My iPhone 4s crashed on the 13th October (Downloaded new IOS 7) and I took it in to be repaired. The phone also had a crack on the back of the phone and the repair ...
I ordered a Blackberry 9720 over the phone for an upgrade . the call centre person then sent me an email with a quotation to fill in as I did and send it back too her with a copy of my ID . She promised me that the phone will be delivered to my place of work witch is 1.4km away form Vodaworld the ...
So the Vodacom Gift promotion only costs 50c per sms, so I tried it for fun. The recipient had to also pay 50c to retrieve the gift which was requested at 09:49 and he received the 1st sms at 13:51 stating that he got a gift of 60VC minutes and it was useable between 13:00 and 13:59, so he had 8min ...
I was approved for a New line with the Vodacom Call Centre. Phumzile Assisted me with all efficiency. I was told I was approved on a Portfolio 400. this was awesome, as I didn't really care what category or portfolio I was labelled under. I was advised that I qualify on a Smart S Package, a Top Up ...
I have put R50 blocks on my data bundles, since it is impossible for me to control data use effectively, but to no avail, and then I get surprises amounting to R600 extra on 2 bundles used by my kids, and me, I have to pay for it. Why claim you deliver a service if it is just an excuse to rip ...
Dear Ma'am/Sir REF repair 1: 9265375, repair 2:9291895 Vodacom repair escalation ref: EC-2H7A-1DXP4C Defective Samsung s4 mini after 3 weeks of usage. Attempted repair, no1, was returned to me a non functioning unit, would not switch on. Repair no 2 was escalated to advanced centre in Johannesburg. ...