I called to find out why is my account being deducted with R195 when my contract is R135, this agent tells me because its a contract and they charge me extra for BIS, like is the difference from deducting that simple R60 from that R135, I mean now really that doesn't make sense at all! This agent ...
I am very angry with vodacom i had a contract with them which finished this year and i was told for me to cancel i have to write a letter stating that my contract should not be renewed i did that and sent it now today i get an sms saying i have been handed over to VVM for wat i dont know i need an ...
Just to be clear. The branch is the one near the Look & Listen as there is more than 1 store in Cresta. On the 19th Sept. I went to renew my contract and make changes. I asked for S4 Active and that my package be changed to a Talk 500 to a Smart Plan Large. I was not given anything to sign or ...
Downloaded iPhone App for checking balances a long time ago and it worked perfectly. The past couple of weeks it always asks for Login information and it does not matter what I enter, it ALWAYS says that it is incorrect!!! Then following the "Forgot Login/password" link, you must reset it ...
I ordered my phone on the 30th October 2013, and was told my phone will be delivered the next day, I am still waiting. I called the call center and was told it is at there warehouse and I should call after 1pm to get an update. Vodacom wants to debit my account today and charge me a full month and ...
I withdrew my previous complain as vodacom sorted it out promptly, just to find out that instead of two contracts i now have 4 contracts with them. My previous complain was that I had a 3d one, which they sorted out. The numbers that I should have is 0824228279 which is an upgrade from 0769426622 ...