Vodacom is just not showing any interest in helping me with my complaint since 15 August. Again i have been billed for an amount i never agreed upon. They just call me and then it is the same story. I give them my details, they say they have escalated the matter but then nothing is being done. this ...
I completed an online application for a vodacon data sim card. the call center called me back 2 days later to confirm and after 15 minutes and 2 different people (the first didnt know what she was doing) the approved the application. i confirmed my details 5 or 6 times and they informed me that ...
I'm not happy about his, Vodacom has always been a great service provider but lately their service has been shocking. The story starts 2 weeks ago when i received an sms from vodacom saying that i can upgrade my contract. I went to a vodashop only to be told that i can indeed not upgrade and that ...
On the Monday morning the 28th October I called to upgrade my Blackberry and moved over a Samsung S4 on M contract. I spoke to Ricardo who went through the whole process. As per Vodacom if you call before 12 the phone will arrive the next day which it didn't. When I followed up on the 29th at ...
I, against my better judgment, decided to upgrade my contract with Vodacom, last week Friday. I woke up today 1/11/13 to find that my contract still hadn't been migrated to the new package.when I called vodacom, to enquire, I was told to go to the store that had helped me.l, which I did. The shop ...
I went to Vodashop at The Glen on the 1st of September to migrate my contract from a Blackberry to a normal contract as I had changed phones. Because it was the 1st of the month, Yentl suggested that I buy a 1GIG data bundle for R149, to which I agreed. She said it would be added to my account as a ...