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Vodacom
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Page 891

Vodacom
4 days and still no response

I have activated roaming on my line as I was abroad for 7 days. Out of those 7 days I spent 4 days on the plane with my phone and Data turned off. As I know it costs money I hardly ever used my phone. When I retuned to SA I noticed that my bill was R17800... I called to do an enquiry on the 29th of ...

Vodacom
Things not being done as told

On Sunday the 29th of October i went into a vadoshop to upgrade my contract everything went well i was told that my contract would migrate from everyday 120 to a top up 99 because of the phone i chose. it was said that by the 1 st it would update. I woke up this morning and checked my contract is ...

Vodacom
Overcharged for SMS's

I have had my Vodacom account for years. On the one account, a top-up 135, I also included an SMS bundle of 200 sms's. I was told that once I use more than 200, the out of bundle sms' will be the same price as the discounted ones, so I do not have to purchase extra sms bundles. And it worked fone ...

Vodacom
No response from Customer Care

I dialed 111 today for Vodacom Customer Care and on the 4th attempt decided to stay on the line until they answered. Well, after 53 minutes the call was disconnected (I took a photo at 50 minutes). This is absolutely shocking, seems like they are becoming like Telkom. I am due for an upgrade so ...

Vodacom
Exorbitant Account

For the last 3 months I have been trying to prevent cell phone accounts for my sons phone number 0713656441 on Vodacom being so high. This month R2650 deducted on an account which is normally R500. The Samsung S3 phone he has tells us the data usage month to month and his calls are low. But on top ...

Vodacom
NO LEADERSHIP SKILLS

I was at Vodacom in Benoni as one of the consultants was assisting me. As i came to collect my new laptop. I came in just as the parcels were delivered, the people in the office written NO ENTRY i was told they were responsible to unpack. Instead a white man came from an office written NO ENTRY ...