I got a contract phone with Vodacom (A decision I'm quickly starting to regret). In May 2013 my Sim Card was and I phoned Vodacom to block it. My debit order from then obviously didn't include calls, so I knew exactly how much I paid every month. Imagine my shock when my latest debit order went off ...
Hi Hello Peter, Please see response from Vodacom below! It seems like they are not interest in how I feel about how my account was handle. What to do now is the question! Thanks Mauvina I0683891 Good Day Mauvina Pienaar, I have spoken to Simon Rampuptla in Legal regarding your request, he advised ...
Still no response from Vodacom on a complaint made 6 weeks ago. The I have obviously been placed on a "we don't want you as a customer list so you can complain as much as you like". and "write as many complaints as you want". " We don't care" ...
As an attempt to retain me as a customer, Vodacom's cancellations call centre promised me 500MB data per month for the next 24 months on my primary phone, as well as 100MB on my other two contracts, in order to apologize for a past mistake which happened on their part and retain me as a customer. I ...
I have 2 3G accounts with Vodacom, each with a R50 limit over the monthly bundle. Previous months the account was limited within this amount. This month I received a bill for an extra R300 odd and to expect another R400 for this month. I phoned Customer care and they said the lock isn't guaranteed, ...
I Phoned this morning to cancel my contract, I have THREE contracts with Vodacom. I phone the care line who refer me to Cancellation. I sat on the phone for 15 minutes before I gave up and tried to phone sales. Surprise surprise the call was answered within seconds. I spoke to a lady by the name of ...