I currently have a data contract with Vodacom. I have been over billed for the month of December 2013 and had subsequently queried the bill. I struggle to understand how this is possible as i have never exceeded my monthly limit since i have taken out the contract including the month of December ...
My contract was due for an upgrade. I went to the shop where the sales agent promised a better phone at no extra cost on the contract. She went ahead and ordered the phone at my request. When I came to fetch it, the contract amount was much higher than what I was willing to spend since this is my ...
I HAVE BEEN CALLING VODACOM SINCE NOVEMBER 2013 WITH REGARD TO THE UPGRADE THAT WAS DONE ON MY ACCOUNT, AN UPDRAGE WAS MADE AND THE INSTRUMENT WAS DELIVERED SOMEWHERE IN GERMISTON, EVERYTIME WHEN I HAVE TO PAY MY ACCOUNT I WILL CONTACT THEM TO FIND OUT HOW MUCH MUST I PAY AS I HAVE STOPPED MY DEBIT ...
I have a R199 a month open contract, i decided to put a R200 limit on the contact sothat i do not get billed a huge amount at the end of the month, guess what, one month later, i get billed R1800, i call vodacom to ask why i got such a high bill even though i had a R200 limit, they tell me that it ...
I gave in my iPhone 5 for repairs beginning January as my power button stopped working. After exactly 14 working days (even after I was told it would be escalated) I finally received a 'new' iPhone 5 as I was under warranty. Lucky me! Not so much, as my 'new' phone is now giving me the same hassle! ...
I personally do not know why these service providers have call centres to help clients, as they are not helpful at all; they refuse to help or assist with your query or even try to solve the problem. Their attitude is simple; its not their problem why should they provide a client service. If the ...