The service I received from Vodacom/Interacte is appalling to say the least. Several correspondence to Denver Naidoo who is the manager of the Vodacom Online applications at Inter-active and Vodacom remains answered. I left several messages for Denver to call me back as he is never available, which ...
In 2013 July, my phone was and my nightmare started when I attempted to do a sim swap. I was told that I could not do it because my account was in arrears and I was given an amount of about R1300 as an overdue amount. my average bill has always been around R600 at the most and so was so used paying ...
TWO ISSUES: 1ST ISSUE: I PURCHASED TWO GALAXY NOTE 3 CELLPHONES FROM VODASHOP GATEWAY ON 28/9/2013. 1ST HANDSET WAS DEFECTIVE. CHANGED IT OUT NEXT DAY. BOTH HANDSETS - LTE DEVICES -CANT SEND AND RECEIVE MMS. VODACOM CANT SORT OUT THE PROBLEM. THEY REFUSE TO SWOP OUT THE PHONES FOR NON LTE DEVICES. ...
My wife bought a new phone at Cellucity on 18 January. We tried to return the phone 30min after buying it, but couldn't due to some policy from Vodacom (according to Cellucity). On 23 January my wife returned the phone to Cellucity as there was a software issue (within the 7 day out of box clause) ...
I recently upgraded to a sony experia (recomended by sales person) I had the phone for two weeks when it just died! "Sudden death" as its found on the internet, I was told my phone will be back within 7 to 14 working days, todat A MONTH AND TWO DAYS later after numerous calls and run ...
I would like to thank Rashieda at Vodacom for all her help with the huge problem I had with an incorrect upgrade and an astronomical bill. She really helped me out of a devastating situation with solutions that exceeded my expectations! Thank you. I'd also like to thank the manager of the Festival ...