I upgraded from a Step up 49 package to a Smartlite package end of August 2013. I phoned to ask when my new package will be up and the response was 1st September 2013. Nothing happened and so I phoned agian in September and they kept on telling me that I am on the new package, but every time I send ...
I have recieved the most horrible service from Vodacom, last week friday i recieved my R315 airtime and i bought databundles for R159 and got an error message that it was not successful and i should try again which i did and it bought the databundles twice which is twice the amount and i called and ...
On 28/10/13 I went into Vodacom's store to do a pre-mature cancellation of a contract as my wife's phone has been giving problems & she found a phone that she liked & wanted to replace her old phone with on a Vodacom special, namely the Huwei g510. We wanted this specific special so spoke ...
I had changed my debit order from 01 of every month to the 07 of every month with Vodacom. However i did an eft payment into the Vodacom account to settle my current bill of R2918.19 on 07 November 2013. I received an sms on 08 November 2013 to say my bank account had been debited for R6279.08 with ...
I have my personal contract with Vodacom, as well as one for business that is registered in the company's name I work for. I've registered my work phone number on the myVodacom web page, and linked my personal number to that. I've noticed that my personal banking details was the same for the ...
I received a notification that my account had been upgraded and my new phone was on its way. Problem is, I did not upgrade my account. It took three calls each lasting 25 minutes to get confirmation that they had stopped the delivery of the phone. I then tried to log in to the Vodacom4me website ...