Ordered Vodafone R208 Wifi Router on my gig standard 2 gig contract on Friday 10 January. Received a USB stick modem on 13 January... not what I ordered! Went to Vodashop Kolonnade with the USB modem to exchange it for the correct Wifi router. They said they cant help me. Phoned vodacom direct to ...
Hi, This is the second time I have sent in my phone for repairs and I was promised that it would be marked as a priority and quickly dealt with, but after many calls and emails sent by the call centre personnel to the responsible technician, it has still not been assessed and almost another week ...
Good day, I phoned Vodacom on 111 to enquire about my insurance and the lady said I must call 082 1952. I phoned this number, made the selection for the Policy Administration section, was on hold for 5 minutes and then the phone just cut. Is this the kind of service that Vodacom Insurance gives to ...
I recently upgraded my mobile contract with Vodacom which included an Apple 5s device as part of the of the package. I had to return the device to Cellucity after 8 days as the battery could not be charged. They advised that the 7 day replacement warranty had expired and that they would send the ...
I have a contract with Vodacom which is due for an upgrade in March 2014. Last year January I moved into a new apartment and the network coverage at my new place is really bad. I have called Vodacom several times and they have responded to my calls which I did appreciate. However, a year has passed ...
I started last year November 2013 with my phone upgrade. I found this deal in the Vodacom Monthly Magazine November edition for R729 per month, Smart XL package & you get a Samsung Note 3. A week later I got my new Samsung Note 3.Soon we realised that, Kim, at the Vodacom store in Middelburg ...