I went for upgrade, the consultant expalined everything for 2hours. I asked which options I have for samsung and iphone. I decided to go with samsung as it is less expensive and fits my budget. The consultant even said to me to take the u choose package as i can always just top it up if needed! I ...
A upgrade was done on one of my accounts. I notified Vodacom on 15 October 2013 about it. Since then I paid for 3 installments before they stopped it (for which I have not yet been refunded). In December I receive a statement for R4000 for the handset which, as per Vodacom, was done!!! Every time I ...
I cancelled both my contracts on Tues 28 Jan 2014 - I made payment, sent POP and signed quotation on the same day via email to the cancellation department. I have contacted Vodacom 10 times in the last 4 days and have been messed around, the phone put down on me, told many different stories and NO ...
PAYMENT WAS LATE THEN PHONE GOT CATTED OFF, NOW THE BILL IS PAID AND HAD TO RE REGISTER THE SIM CARD EVERYTHING AND TAKES 48HRS BUT THE PHONE STILL OFF AFTER WAITED FOR A COUPLE OF DAYS, DID PHONE VODACOM BUT ACCORDING TO THEM THEY DID NOT RECEIVE ANY PAPERS TO RE REGISTER THE PHONE, THEY QUICK TO ...
I truly understand that every company has rules and they are all for good reasons, but the service from Vodacom for sim swap is ridiculous. I lost my phone on the 8th of January 2014 and I do not remember the last thing I did with that phone earlier on that day before I realised that it had been ...
I placed an order a week ago, on the site they say "FREE NEXT DAY DELIVERY". They have the tablet in stock, but not the accessory, but not willing to send them seperately. In the meantime I won a tab in a competition 2 days ago, and received it today. Vodacom received the accessories ...