The Vodacom Customer Careline team that was working on the 11th Nov is unprofessional and has poor work ethic. I had to hold for an hour without being attended, and when I eventually got through, was treated in a untimely and unruly manner. The consultant was enjoying a joyous time with his ...
I took my phone in for repairs at the Vodacom Alberton Repair Centre. They then sent the phone to the Vodacom Advanced Repair Centre and yesterday I received a call saying it that the phone was damaged due to negligence. I sent the phone in as my mom was complaining that her phone was not charging. ...
I received a blackberry z10 as a upgrade cellphone on 6 november 2013. On 12 november 2013 the camera stopped working. I contacted the call centre and informed them of the problem. I was requested to turn the phone off, remove the battery and turn it back on. I informed the person that i had done ...
DO NOT TRUST VODACOM! For 5 years this useless Vodacom has been illegally deducting insurance premiums which I did not consent to or approve. Vodacompletly useless helped itself to my bank account to the tune of R4 424, 00! When I demanded a refund they paid out R1 659, 00? This without explanation ...
We have 4 data contracts between retreat centre & ourselves. We had a group checking in to do a live stream (USA time), so we had to provide the data connection for live stream & whatever goes with that... on Thurs i contacted Vodacom to set up the call limit notifications - as we are using ...
On 8 October I noticed an amount of R2000 deducted from my bank account in favour of Vodacom. I made enquiries at their account departmentand and was told that 2 additional contracts have been taken out on my name, which I didn't. One of which has a R20 000 call limit. I have a Talk 200 contract. ...