As a customer of vodacom for the past 2 years it came to be a huge surprise that when I walked into the vodashop to do an upgrade that I was entitled to it showed on the system that " I have already done an upgarde" this to my knowledge could not have been me the rightful owner of the ...
Today I upgraded my contract over the phone with Vodacom to a smart medium package from an iPhone talk 120s package. Not only was I not able to keep my current talk 120s contract but now I am paying more for the contract AND am getting almost half the data bundle I was originally getting. From ...
A solution to this problem will be much appreciated Sent: Monday, November 11, 2013 4:29 PM Subject: Please assist! Good Day I had an awful experience at the Vodacare shop in Menlyn between last Thursday and today. All in all 3 hours spent and my problem still not resolved. I bought a Huawei phone ...
Hello, Want to thank vodacom for the impressive service from their call centre. I have barely finished submitting my request about 'one net express' online and 5 minutes later a consultant phoned me with all the info I needed (Great because it was after hours 17:30) Thanks to Ncebisi Makhubla for ...
Vodacom is refusing to fix the faulty power button (a known fault on iPhones), even though the phone is under warranty. Their excuse (similar to the "water damage" of the past) is that the phone has "physical damage" - which is simple wear and tear on an aluminium device. Their ...
I called Vodacom on the 3/11/2013 and I spoke to Cleo Appolis. This is the name that she gave me and I have since tried locating her but to no avail. I called with a few queries and her system shut down. She promised to call me back and I am waiting ever since! My query has been resolved as I ...