I called on the 7th a call was logged I also wrote a hello peter complaint, not only was Pam the supervisor from the call center looking into this- but someone from the hello peter side called me and also said they would look into this I am so frustrated I want to give up and get rid of my contract ...
I had four contracts with Vodacom, and canselled one when it expired. Two days before expiring date I was informed that all credits must be used before end of contract R900 . How could I phone for R900 in two days while I'm a office worker? I work and do not have time to be on the phone all day. I ...
We have been phoning Vodacom since sunday night, because my son could not receive or make calls or go on the internet since Sunday evening. Everythime nothing gets sorted out. Today Vodacom gave me an un barring code to put in and when my son put the code in it said supplementary service error. Now ...
Must sit with a red face when account has been paid this is not the first time ...
We have been trying to get decent responses from vodacom for 2 weeks, my husband wrote on this site more than once. I have written on vodacom facebook page. We have found the attitude, service and general feedback from vodacom, completely unacceptable. I asked over and over and over to speak to a ...
I called teh 082 111 at around 12:25 in order to enquire about a conversion from contract to prepaid and the lady refered me to the cancellations department where I spoke to the lady by the name of Hunadi Rachadi " initially refused to give me her name". She confirmed that the conversion ...