On Sunday the 3rd I applied online for two new blackberry z10 with the new LTE drive. Monday I phoned to find out when I will be receiving the phones only to be told they never received the order and re did a new one. The tuesday when I phone, I was told that the person who did the contract did it ...
How long do we have to put up with Vodacom and their disgusting service? Are they not in breach for not supplying us with a reliable or ANY connection on cellphone and 3G? If I did not pay, I would be cut off, so how do they get away with not providing a service? When will they acknowledge the ...
I am extremely frustrated with the service that I have been receiving from Vodacom over the past two months. After making calls and receiving calls from Vodacom Customer care, Vodacom Direct, Vodacom Head Office, Johannesburg and Cape town, still the matter is going nowhere at all. I have last had ...
I HAVE AGREED WITH VOCACOM THAT THEY DO NOT SENT MY STATEMENT, TAX INVOICE AND DETAILED BILLING STATEMENT BY POST, BUT OPT FOR EMAILED VERSIONS. ALL WENT WELL BUT NOW THEY DON'T SENT IT OUT ANYMORE. CUSTOMER SERVICE ADVICE ME THAT IF I WANT THE DETAIL BILLING STATEMENT I HAVE TO AGREE TO PAY AN ...
I am a very good clientof Vodacom as I have multiple contracts for cellphones and laptops. I am very disappointed with the service I received with regards to an upgrade where I got a new phone and in the first week I had to take it back because the screen was distorted where they said it was a ...
Vodacom website MyAccount permits one to set a "Call Limit". In english "Calls" is the word used for those comunications on a Phone that are made vocally/verbally. Comunications per SMS BBM and all other services would not constitute "Calls". Therefor if a "Call ...