23rd October I booked my handset in at Eastgate repairs. They then escalated it to the Advanced repair center 24th October. On 29th October it was sent back to Eastgate assuming it was repaired. A week later, still no word back from anyone as to when I can collect. So I call eastgate 4th Nov to ...
After spending hours on the phone trying to arrange that I get the needed security clearance to act on behalf of my mother regarding her cellphone contract, I was met with the worst attitude ever by the agents I spoke to. Vodacom claims that an upgrade took place on a contract but weeks later still ...
I have cancelled my vodacom contract and was told that I need to pay R7000! They said that they can only accept R1000 a month. I explained that I was unemployed and that I did not expect this nasty surprise. The attitude was sort of "nothing we can do about that - you need to pay this" I ...
Vodacom THIS IS MY 2ND REPORT TO YOUR COMPANY!!! You guys haven't called me as you promised and I have taken the phone back to Vodacom Cresta Repairs and they took it in again for the 4th time. Your repairs seem to not pick up whats the problem with the phone as i told you before the phone is ...
Hi, My phone was over the weekend. On Sat 9.11.13 i called my service provider to blacklist the phone and to get a ITC number for insurance purposes. For some magical reason when they logged by request the system logged it on the 30.10.13. This has now adversely affected my claim as now the ...
Went in to upgrade my phone was told for the deal i wanted i need to pay in 2000 rand unless they send in my details to re-evaluate me, was told they will call me the next day. no one bothered to phone, so i called them TWICE both times i was told they will call me back in 30min and this was ...