Having paid a early termination fee in Aug... Vodocom has the audacity to debit my account 2 months later... surely this is Illigal... what did I pay the early Cancellation fee for?!?!?!??!?!?!?!?!?!?!?! ...
I logged a call with Vodacom on the 7 November requesting clarity on the contract (exp 6 October 2013) that was never cancelled while I have given a notice for termination on the 18 September 2013. It seemed as if there was a miscommunication between me and the person I spoke with because that was ...
I called in to query an UNUSUALLY high bill on the 02/11/2013 and was told that i had incurred R900 in data charges. i disputed this and was given a reference no and was told verbally that i would get a response within 2 working days later that day i received a message telling me i would now have ...
25/10.2013 I ordered my phone upgrade via the website. I received the Galaxy S4 on the 28th Oct. On the 30th I went into a local vodacom shop to have it connected. The phone keeps rebooting so much so that I cannot even key in my pin code. I went back to the vodacom outlet & they informed me ...
I want to make a complaint against Vodacom. Besides experiencing frequent bad connections and dropped calls. All of sudden today I get a message telling me that my data has expired. I put on a 500MB promotional data bundle so that is not possible. As all the phone has been used for is checking ...
Vodacom at it again...? The Giveahappy promotion has been on our screens and paper. The advert is all over as "send 1234 and the number of the person you want to receive a gift". Lie. I have send the numbers but people i have sent to receive the gift never received that 100MB or the 60 ...