I cancelled my contract with vodacom a few months ago, I specifically instructed them to change it to a prepaid so that when my second contract expires (On another network) I can start a new contract with them. So now a few months after cancelling it my other contract expired. To utter JOY I find, ...
I applied for an online Vodacom offer on their website for a laptop and 3G bundle. Delivery was offered within 48 hours. Two weeks later the 3G modem arrived without a laptop. The items were ordered as a gift and when delivery did not happen as required, I cancelled the order. Vodacom collected the ...
Three month old Sam sung galaxy S4 under contract with Vodacom and bad battery problem. No stock available yet they know of the problems relating to these phones. On searching the Internet i found 10 available in Cape Town. They say my phone must go to the repair centre for 2 weeks and i have to ...
I received an email, on 18 October 2013. The email clearly states that I am due for an UPGRADE, and goes on to offer me 3 deals (Samsung, Nokia, Sony), each with a button that states UPGRADE NOW. I clicked on my chosen option (Samsung), and followed the links that the email went to. I was then sent ...
As expected from Vodacom yet again!!! Turnaround time of 48 hrs not honoured, its 96 hrs later and no feedback. was committed on my Data line (luckily I picked it up before delivery). Everything was lodged with the forensics team of Vodacom. I was inconvenienced by having to go to the police and ...
I would like to commend the billing department of Vodacom! I have been a client of Vodacom for 1 year and recently took out a second contract. Since day 1 my billing has been FLAWLESS! Amounts are what they must be, the billing dates are always perfectly on time and you always know what to expect ...