I received an invoice for data usage for a ridiculous amount. I recently upgraded from a 1.5gig to a 5gig contract, but then received an invoice that surpassed all of my data usage up to now, so I phoned Vodacom customer care on 082 111 and spoke to a gentleman, he was adamant that I had definitely ...
Applied for a data contract over the telephone. Were sent a sms that application was approved & given a reference number. Had no feedback on final confirmation. Phoned to follow up on status of application & were told that the application was declined but gave no reason & said the first ...
I bought a Samsung S4 on contract in September 2013. The contract is a Top-Up 315 which amounts to R530.00 per month. We waited 3 days for the airtime to be loaded but instead there was only a 3GIG data bundle on the phone. I went to the manager in Fochville and she gave me a number to phone in ...
Upgraded in May 2013 got the latest samsung galaxy s4. It started to give me some trouble took it back to the vodacom shop in the kolonnade Pretoria. Was assisted by Kate on the 14 of October 2013, noted that the phone had a faulty battery and so did the phone stop working correctly. The promised ...
Good day I applied for a new contract on the vodacom website, for the Nokia Lumia 1020 on the Smart S plan. The following day I was contacted to start the application and then the next day once everything was eventually finalized (I had to call them back) they then told me that they did not have ...
In September I applied for a contract with Vodacom the wrong phone was issued to me so I was told I will receive a new one, they have collected the old phone. I need to change from R50 contract to R99 contract due to only the R99 contract being compatible with whatsapp. Still waiting for the new ...