I have been with Vodacom for over 6 years. My phone broke yesterday and I am due for upgrade next month. Being a doctor, I need a phone before that. I phoned the handset upgrade centre and the person receiving the call spoke to his manager who approved an early upgrade. He asked me which phone I ...
I booked my phone into the store. Already I was being told about ridiculous fees that I'd have to pay when I picked up my phone. Less than half an hour later I decided to book it out because I thought of how expensive this minor process is and I was billed R57 for what?!!! The excuse I got from the ...
For a person that has two cell c contracts and an mtn prepaid card as well as histiry of mtn contracts i have never experienced worst service from vodacom.having bought a vodacom phone a month ago and now experiencing problems because i cant buy bundles for a blackberry phone.having called many ...
I have received an account for a service from Vodacom, that I did not ask for, neither have I used it, or am I even planning to use it on that specific number. Al this is due to the incompetence of their direct online service provider ELITEMOBILE, as well as VODACOM, allowing a transfer/upgrade of ...
Vodacom I am still waiting for my account to be credited. I received a message the 9 October "service request no S3T351E-EA7779" that my account will be credited with R103.50. This was not forthcoming. What happened to integrity. ...
We have been experiencing problems connecting using our 3G device which we pay for every month, and don't use it because it does not work. We keep getting a message stating limited service. We reported this about 2 months ago and was told a technician would come out to check. The technician did ...