I have an iPhone 5 64gig which is about 6 months old. The phone has started to swell which from what I was told at an iStore will be a swollen battery & will probably result in a replacement phone seeing that SA doesn't service iPhones. I went to Vodacom repairs at Vodacom world & Fourways ...
I am an extremely frustrated customer of Vodacom. I received an SMS to upgrade and I took advantage of the offer only to be left in the dark and to do a follow up on the status of my delivery at least 4 times. I spoke to a Busi who promised to do a follow up today but NO call received whatsoever. ...
I've been a very loyal customer for the past 3years. My phone bills costs me over R3000 per month. I have 7 contracts with Vodacom. Now, for the first time ever I make a late payment I can't upgrade to a financed phone. Your customer service is beyond poor!!! No one EVER understands!!! You get put ...
On the 13th November I called 08217844 to open a contract, after being told wat deals I qualify for (Apple iPhone 5) and then told contract was completed, I called on Friday to which a very helpful consultant informed me that the phone is no longer being produced. My problem is why they make me ...
Anybody expecting service at Vodacom Lakeside Benoni, please stay away from Nadene. She needs an urgent course in how to attend to customers. Its not always what you say, but how you say it. Like "would you like to have an argument with the manager instead.>>> After you walked out for ...
I bought a Nokia N720 of Vodacom from Edgars on 30 June 2013. I have made 3 complaints about the phone. In September the phone stopped charging and I sent it for repair at Cresta (9257513). I collected the phone on 5 October 2013 and on 28 October 2013 the phone stopped working. I sent it for ...