I phoned Vodacom last week to give notice on my contract as they are almost R250pm more on the contract I'm looking at than Cell C. Since then I've been having problems where calls are not coming through to my phone. I thought at first it was just my husbands calls and Vodacom told me I probably ...
In July I was 1 month away from a upgrade on asking if I could pay the difference on a month & upgrade early I was told no as I did not spend enough on my account every month. So I took out a new contract & phoned to cancel the current contract which I was told if I did not upgrade I had to ...
Its been a week since my complaint and received one email asking for my phone IMEI number and the job card number. The complaints number but nothing. I then also sent an email asking Vodacom to cancel my contract since they clearly not interested in my complaint. What do I have to do to get someone ...
Well this was now the last straw, I work in the retail environment and will fire all vodacom staff for just passing the buck and not taking control, no wonder people like this never get ahead in life cause they don't go the extra mile for there customer, just come to work to go home later. Phone ...
Dear Vodacom I Have been having a problem with my phone since 15.10.2013 from 7 in the morning and its now Monday 18.11.2013 14.00 and the problem is still not attended to. I work for myself and need my phone to work in order to make money so that i can pay my bills including my vodacom bill. This ...
I made a payment of R200 in advance on my account on Friday 15 Nov 2013, This amount after 3 days is not reflecting on my account, I have even faxed proof of payment but have not received any form of communication from you. (Not healthy customer relations) Please look into this as all my passed ...