Online request to upgrade to iPhone 5s - received a call on the 8th November 2013 when I answered the phone was put down. Requested upgrade online again 14 November, consultant contacted me - VERY RUDE!!! Proceeded to upgrade. I have now contacted RAM who have confirmed that the address given by ...
My iphones were from my car and I made sure that I locked but when I got back to my car the bag and phones were not in the car and my car was unlocked. I reported the phones on the Vodacom line and went through all procedures. they promised to get me phones today and only Today they tell me they ...
My father has recently died so I have been trying to transfer my phone line into my business name. After explaining the story to numerous consultants I followed the procedure and did exactly what I was told. My line was suddenly cut due to non-payment. I then payed the outstanding amount for the ...
I took out a new contract at the Cresta branch on the 9th of November however due to the service levels not being up to scratch I decided to cancel this contract last Friday 15th November and have been given the run around ever since. The tablet has been given back to the store manager Tasia last ...
We moved our business from one company to another, and the name, VAT nr etc has changed. We have been to Vodacom now 4 times to try and get the transfer done, and everytime they tell us that it has been done, just to leave us disappointed at the end of the month when we receive the bill. We then ...
I'm really disappointed with vodacom. Yesterday when I called the customer care, Thato Africa which was the agent was really unhelpful. The fact that he is a customer care agent he should had being more polite over the phone. ...