Last month i missed my premiums, after receiving an sms from my bank confirming that the debit order was unpaid, i immediately called vodacom to arrange for a resubmission. The lady i spoke to said that it takes about 3 to 5 days for the system to reflect whether premium was successful or not. She ...
My son went for a upgrade on his cellphone. He checked on 31050 "ug" upgrade got a date 19/11/2013 but VODACOM doesn't tell a person to check "ctd " contract termination date" for the actual date when you contract expires, actual date is Feb 2014. We have to pay 3month's ...
I contacted the Vodacom call centre more than 5 TIMES as i was not receiving sms-s, I explained to the agents unfortunately I don't recall any of their names. They insisted that there was a problem with my phone, the one consultant said I should change phones which I did but to no avail. I told all ...
Contacted the Vodacom upgrade centre upgraded to an iPhone 5S. The consultant informed me that the only stick model available was the silver grey which was what I wanted. I went ahead and provided upgrade details. When I asked when the phone might be delivered I was told on Monday 18 November 2013. ...
I sent my cell phone in for repairs recently, due to a faulty microphone and a malfunctioning headphone jack. I got my phone back the very same day, restored to perfect condition and working like new. I am highly impressed with Vodacom's speedy repairs service. ...
I currently have two contracts with Vodacom. One of my accounts is due for an upgrade. I have been getting smses for over a month to remind me i am due for an upgrade. I went in to a vodacom store on saturday to upgrade my account. They lady in the store tell my there is something wrong with my ...