On the 21st October I reported to Vodacom that we were really battling with signal in our home that we had just moved to. We literally have no data or cell network. 2 weeks later a technician came out to test and it was found that we are in a very congested spot. I was asked what Wi-Fi model we ...
I had an employee of Vodacom spy on my cell phone info for about three months. There were other customers as well amoung whom was a personal friend. This spying activity went undetected by the employees manager and Vodacom Forensics. I happened to call Vodacom on a suspicion and they confirmed my ...
I gave in my Nokia Lumia 920 on 19-10-2013, George Garden Route Mall, the speaker was broken and because of this it was handed in for repairs, I was asked to sign a form for the backup that was going to be made before phone repairs and on the page given to me it stated that I handed them a BLACK ...
I have been a loyal Vodacom customer for 16 years now, but it seems like it will end soon. I had a Samsung S2 phone which gave endless problems dropping the network connection and necessitating me to re-start the phone numerous tims per day. Countless visits to the Tygervalley Vodacom branch could ...
I took out a top up 135 contract after telephonic direct marketing from VODACOM contacted me. My existing pre-paid number was supposed to be converted to this new contract. The conversion however was done to the wrong number (one digit was wrong). The first debit order payment was collected from my ...
Unhappy with the way my account was handled when I cancelled my contract and vodacom ask me yo upgrade to a new contract. When I agree to upgrade they never cancelled my previous contract and that cause my new contract account installment to be very high. Due to the fact that the previous contract ...