For the last couple of days, i have recharged my account with 2 gig of data per day. I have noticed that the internet speed is VERY slow. according to my vodacom router, it states that the connection is very good, but browsing an internet site is very slow. When downloading a file we will get ...
Firstly this is my second complaint liked to a previous complaint about the service at the call centre. i done an upgrade last month but it was cancelled but this month i was charged an admin fee of R105.01 for something im not using. i would like my R105.01 refunded. ...
Vodacoms voucher cloud system is the most flawed system I have ever seen and their sales team are the worst fighting with clients and telling their suppliers to not honor the vouchers when they already selling them. You guys are. You have lost a client and a big supplie ...
When a manager says we will collect your phone in a few weeks (not imediatley) and reimburse you cause of vodacoms mistake then you know you are just a number, no customer service be warned.going on for weeks now :( ...
I've upgrade on line with Vodacom because they stated that its quicker and easier, well its not. I've done my upgrade around the 8th of October 2013 and its now already the 20th of November 2013 and I haven't received my parcel. I've been phoning for weeks now to find out what happen to my ...
My subs for 250mb of data on my line, I'm currently billed at R99.00. Reviewing all contracts, I came to realise the amount i should pay is R59.00 - 500 mb is selling at R99. This is going as far back as Nov. 2012 (so more than 12 months), and I'm waiting for statements to verify May 2012 - Nov. ...