I cancelled my contract with Vodacom when the 2 year contract expired. I did this in May 2012 and I accepted that this was done. I pulled a bank statement on the 19th of November 2013 and saw that Vodacom has been deducting money from my account and never stopped. I phoned 111 spoke to Thokozane. ...
I have logged numerous disputes with vodacom regarding my account and depit order details without any success, as well as numerous disputes regarding my data use and the poor service I received from the call centre (unable to load new data bundle, quoting me the wrong amount on a bundle, charging ...
Posted a complaint on 23 Oct... " Traveled abroad and opted to roam- courtesy Vodascamcom. I sent in the region of 4 whatsapp messages and placed 2 calls to my Mother who is in a special care facility. Updated facebook status about 5- 6 times - Half way through my holiday I received some ...
Vodacom themselves supplied me with the recording where it is clearly stated by the consultant that I will pay R75 on the one line and R135 on the other. This was their discount offer to me so that I would extend my conctract. This offer came into effect in August 2012. A year later, they have been ...
I got a new contract phone on Tuesday and my contract subscription was activated on my current Micro SIM card on my old iPhone 4. The new iPhone 5S uses a Nano SIM which Vodacom sent me. But that Nano SIM is still not activated. I have waited the 24 hours I was told to wait for but still nothing. ...
I spend between R2 000 to R4 000 per month with Vodacom as a talk 1000 customer. Last week they sold me an upgrade to their Red VIP contract and promised me a new phone delivered on Monday 18th Nov by RAM couriers. As I live in a remote area they suggested I ensure that I am there to receive ...