A week ago I was called by a lady from mondo mobile, a company outsourced by vodacom to call their customers who are ready for upgrades. This lady had then told me that the iPhone 5s is in SA and would I like to upgrade my contract to which I said yes. We went through all the regulatory steps and ...
I took an airtime advance being stuck between a rock and a hard place about a month ago. I then got sponsored about R300 in airtime, thinking that the R11 will be subtracted from that, ned that everything will be sorted. I then started receiving sms messages stating that I should please pay the ...
Phoned Vodacom for an upgrade. I advised the lady that I will not take delivery given the indicated turnaround time given to me. So I gave an alternative delivery address with the details of the person who I'd authorise to take the delivery. I was advised that I'd need to give the person a letter ...
I cant understand why the service is so bad in this country, I placed an order online for an I-Phone 5c, after receiving a call the agent told me I would receive my phone in 5-8 working days. After following up with the number I received on sms, I was told to call a different number who told me ...
Sunday 10th of November i went to Vodacom to upgrade my cell phone contract to a new package vodacom advertises with the Samsung galaxy note 3 the gear. They did not have the watch in stock and said they would have on the Tuesday 12th of November. I have repeatedly gone back to the store and they ...
I am experiencing a data related network coverage problem. I spent an hour and a half on the phone to vodacom trying follow-up on a call I logged. I received conflicting information about the call. Staff were not able to look up the reference number which I had received. EC-ZHAM-218VCO. At one ...