AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Call limit, make that BS Limit | #268950

Vodacom
Call limit, make that BS Limit

Vodacom, you are the worst, because your call limit means NOTHING at all. After accidental data usage on my contract, and the call limit not being able to stop unacceptable "out of bundle rates", and not being able to resolve this only being told that "The usage will only be re-monitored after a new connection is established".

How do you so easily stop a prepaid contract from going over the airtime limit and struggle to do anything about actually stopping a contract from going over a certain threshold, the call limit in this case.

Vodacom, I hope loose countless more customers :)

Date:

Company: Vodacom

Country: South Africa   City: Head Office

Category: Telecommunications

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