AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - My account is a mess, I need it fixed immediately! | #274292

Vodacom
My account is a mess, I need it fixed immediately!

I need someone that is competent to fix my account. I have been trying since last year August to fix my account.
My contract option and conditions changed without my approval! Now I'm liable for addition cost that is Vodacom's fault!
My data account is a mess and Rochell Carolus haven't been able to fix this since March 2013.
I have more than 10 e-mail as prove that she just makes empty promises.
I want to report Rochelle Carolus for not doing her job and costing me money.

Can someone that are competent please phone me so that we can sort out this issue!

Thank you Vodacom for more than 1 Year of TERRIBLE service!!!
Stefan

T

Date:

Company: Vodacom

Country: South Africa   City: Head office

Category: Telecommunications

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