On the 01/11/13 i called 111 and was told i need to call the cancellation dept to cancel a contract. After holding on for 25 min i got through to ayanda. she was so rude and had no manners when she spoke to me.i told her i want to cancel contract. She told me contract will be cancelled. 01/12/13 ...
I had a look at my November billing and was completely blown off my chair! R2000 odd bill!? upon further inspection I found a rediculous internet charge which cannot possibly be right!!! The complete bill was generated on ONE DAY! The exact day I got my new BB Q10 - 21/11 - it's practically ...
This is my second complaint to the same issue, which hasn't been resolved: complaint 1: have been into 3 stores to try do a deal match, which the stores tell me they do. its been over a month, and I keep being promised they will call back, i am yet to receive 1 call back, I keep going back into the ...
I tried phoning you on 182 155 (Data related query) and i have been holding for 35 min and gave up, hopefully you will contact me shortly... You are charging me R2000 for 1 Gig of information, I have another contract ewith Vodacom and am currently paying R100 for 4 Gig, why the masive difference ...
My phone was on the 3 Dec 2013. Immediately I called Vodacom to have my phone blacklisted. I was told the system was offline. I was advised to go to a Vodacom shop. I went to one in Woodlands. I couldn't get the assistance as I didn't have the IMEI number. They however sent me the blacklisting ...
I cancelled two of my vodacom contracts recently, or so I thought. I filled in the required documents, made the payments I was told to make with the correct reference numbers on the 25th of October. More than a month later I am still getting billed for the two contracts I supposedly cancelled. When ...